Privacy Policy

1. Information We Collect

We collect information to provide and improve the Service. This includes:

A. Information You Provide

When you sign up, request access, or interact with WinSearch, you may provide:

• Name, email address, and professional details
• Company or team affiliation
• Billing and payment information
• Communication preferences or survey responses

B. Information We Collect Automatically

When you visit or use WinSearch, we automatically collect:

• IP address and device identifiers
• Browser type, language, and operating system
• Pages viewed, time spent, and referring URLs
• Usage and diagnostic data to help us improve performance and reliability

C. Information from Integrations or Third Parties

If you connect WinSearch to other services (for example, analytics or publishing tools), we may receive information from those services in accordance with your permissions and their policies.

2. How We Use Information

We use your information to:

• Operate and maintain the Service
• Communicate with you about updates, support, or research activity
• Improve functionality, user experience, and content accuracy
• Analyze usage trends to maintain security and performance
• Process billing, payments, and account management
• Comply with legal or regulatory obligations

We may also use aggregated, non-identifiable data for research, analytics, and benchmarking.

3. How We Share Information

We do not sell personal data. We may share limited information in the following cases:

• Service Providers: Vendors who assist with hosting, analytics, payment processing, or communications.
• Business Transfers: As part of a merger, acquisition, or sale of assets, provided that new owners honor this Policy.
• Legal Requirements: To comply with law, regulation, or valid legal process.
• Consent: When you explicitly authorize us to share your data.

All third parties are bound by confidentiality and data-protection obligations consistent with this Policy.

4. Cookies & Tracking Technologies

WinSearch uses cookies and similar technologies to:

• Keep you signed in and remember preferences
• Understand usage patterns for improvement
• Measure website performance

You can control or disable cookies through your browser settings, but some Service features may not function correctly without them.

5. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We use technical and organizational measures to protect information, including encryption, access controls, and monitoring systems. However, no online service is completely secure; you share information with that understanding.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access or request a copy of your personal data
• Correct inaccurate information
• Delete your data ("right to be forgotten")
• Restrict or object to certain processing
• Withdraw consent for marketing communications

You can exercise these rights by contacting us at support@winsearch.ai. We may verify your identity before processing such requests.

8. International Data Transfers

Your data may be processed in countries outside your residence where data-protection laws may differ. When we transfer data internationally, we apply appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

9. Children's Privacy

WinSearch does not knowingly collect or process personal information from individuals under 16. If you believe a minor has provided us personal data, please contact us to remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or in-app notice. The "Last updated" date at the top of this page indicates the latest revision. By continuing to use WinSearch after updates, you agree to the new terms.

11. Contact Us

For questions or requests related to privacy, contact us at:

📩 Email: support@winsearch.ai

🏢 Address: WinSearch Inc., San Francisco, CA, USA